Shipping Policies

Thank you for shopping with Chemical Man Pty Ltd.
We are committed to providing you with reliable and efficient shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.

Processing Time

  • Orders are typically processed within 5 business days (excluding weekends and holidays) after payment is received.
  • Custom or made-to-order items may require additional processing time.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • Standard Shipping:
      • Qld: 2-4 business days
      • Other Australian states: 3-6 business days
    • Express Shipping:
      • Qld 1-3 business days
      • Other Australian states: 2-6 business days
    • International Shipping:
      • On application
  • Delivery times are estimated and may vary due to external factors beyond our control, such as carrier delays or customs processing.

Shipping Restrictions

  • We currently ship Australia Wide and International.
  • Certain products may be subject to shipping restrictions due to local regulations.

International Shipping (if applicable)

  • International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
  • Delivery times for international orders may vary depending on customs clearance processes.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking link in the email.

Lost or Delayed Shipments

  • If your order is significantly delayed or lost in transit, please contact us so we can assist you in resolving the issue.
  • We are not responsible for delays caused by the shipping carrier or unforeseen circumstances such as natural disasters.

Returns & Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us
If you have any questions about our shipping policy, please reach out to us.